Lucky Ones Casino Loyalty Program: Tiers and Rewards Explained

How the Lucky Ones Casino loyalty programme works

The programme is built around points and eight status levels: Bronze, Silver, Gold, Platinum, Jade, Sapphire, Ruby and Diamond. Each tier adds to the benefits available at the previous level, so moving up does not replace the earlier rewards. It builds on them.

The points thresholds become much higher as you progress. Bronze starts at 401 points, while Diamond begins at 18,000,000 points. That makes the programme suitable for different playing levels, although the higher rewards are aimed at players who build a large points balance over time.

Bronze, Silver and Gold rewards for regular play

Bronze is the first loyalty milestone. Once you reach 401 points, the account receives a level-up bonus, higher withdrawal limits and a 100% reward of up to A$1,000 at the start of every month. That monthly reward gives Bronze members a recurring benefit rather than a one-off status perk.

Silver begins at 4,500 points. It keeps the Bronze benefits and adds a birthday bonus plus a monthly reload bonus. Gold follows at 30,000 points, bringing an improved level-up bonus and continuing the higher withdrawal allowance.

• Bronze: 401+ points, monthly 100% reward up to A$1,000, level-up bonus and higher withdrawals.
• Silver: 4,500+ points, birthday bonus and monthly reload bonus added.
• Gold: 30,000+ points and an improved level-up bonus.

These early levels are the easiest place to see how the structure works. You reach a points threshold, keep the benefits from the previous tier and gain another reward. If you are checking your account after a session, the loyalty area is the sensible place to look for your current level and available rewards.

Platinum and Jade: stronger rewards and cashback

Platinum starts at 120,000 points and adds more practical account benefits. Members receive increased bet limits, early previews of new games, VIP tournaments, an anniversary reward and priority support. The level also includes the improved level-up bonus and higher withdrawal limits carried through from the earlier tiers.

Jade requires 600,000 points. It keeps the Platinum benefits and introduces low-wager bonuses and weekly cashback. Weekly cashback is also listed as available from Jade level and above, so Jade is the first tier where that recurring reward appears in the loyalty structure.

The cashback benefit is separate from the points system. Jade members and higher can receive weekly cashback, while Rooftop Roulette has a 20% cashback offer. If you are using a cashback reward, check the active terms before playing so you know which activity applies.

Sapphire, Ruby and Diamond rewards

Sapphire begins at 1,600,000 points and adds a more personal service layer. Members receive access to VIP events, priority chat and an assigned account manager, alongside the Jade benefits, higher withdrawals and improved level-up rewards.

Ruby is reached at 8,000,000 points. Its added rewards include a branded Gold Bar and exclusive gifts. The improved level-up bonus and higher withdrawal benefits continue at this level.

Diamond is the top listed tier, starting at 18,000,000 points. Diamond members receive an A$100,000 cash reward and a dedicated VIP support team, as well as the benefits attached to Ruby and the lower levels.

• Sapphire: 1,600,000+ points, VIP events, priority chat and an assigned account manager.
• Ruby: 8,000,000+ points, branded Gold Bar and exclusive gifts.
• Diamond: 18,000,000+ points, A$100,000 in cash and a dedicated VIP support team.

Diamond Club games and extra loyalty promotions

Diamond Club games have a special role in the loyalty programme because they award double points compared with regular games. They also connect with several prize promotions, including Diamond Drops and the Treasure Island Cash Drop. These promotions can award random cash prizes up to A$1,000 daily.

Other tournament and prize features are available around the casino. Lucky Ones Tournaments offer cash bonuses and luxury travel prizes, with new tournaments added regularly. BGaming Drops Frenzy accepts qualifying bets from A$1 on eligible games and has a top cash prize of A$1,000.

Prize Drops across BGaming and Pragmatic Play Drops & Wins offer cash prizes between A$10 and A$1,000, with a daily tournament prize pool of A$40,000. Wheel of Luck is connected to the Diamond Club Blackjack table: when the dealer hits blackjack, the wheel awards a random prize of up to A$100. Cash prizes from that promotion carry 5x wagering.

These promotions sit alongside the tier system rather than replacing it. In other words, qualifying for a prize drop does not change your loyalty level, while playing Diamond Club games can help you earn double points and qualify for the related Diamond Club promotions.

How to check and use your loyalty benefits

You need a verified account to play, claim rewards and contact support. After signing up, confirm the email verification link and complete the required account checks. Once you can access your account, the available loyalty benefits can be reviewed alongside your balance and account details.

The mobile browser version supports the full account experience, including rewards, tournaments, deposits and withdrawals. You can also use optional two-factor authentication as an extra account security measure. If you prefer, password recovery is available from the account login area.